Introduction to Healthcare Quality Management, Second Edition, explains the basic principles and techniques of quality management in healthcare. This second edition features a new chapter devoted exclusively to the use of high-reliability concepts that help organizations achieve safety, quality, and efficiency goals.
By using this easy-to-read book, complete with helpful charts and diagrams, your students will examine a range of topics, from measuring performance to creating high-quality services that result in satisfied customers. The book is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help students understand the vocabulary of healthcare quality management. As an added bonus to this edition, each chapter includes an expanded list of websites to find additional resources to customize and enhance your education.
Your students will learn about the following topics:
•Quality characteristics most important to healthcare stakeholders, including payers and consumers
•Regulatory mandates and accreditation standards that influence healthcare quality activities
•Proper techniques for gathering and effectively analyzing healthcare performance measurement data
•New technology-based services that will improve the patient experience
•Key tactics and strategies that organizational leaders and improvement project teams must implement to accomplish quality goals
•Methods for redesigning healthcare processes to achieve more reliable performance
•Patient safety initiatives that reduce harmful medical errors
•Resource management activities that improve continuity of care and prevent service over and underuse
•Organizational factors that affect quality management and performance reliability.
Instructor resources include a test bank, PowerPoint slides, and answers to in-book questions. A transition guide is available in the tab above.
Information Systems for Healthcare Management, ... -- ©2013
Gerald L. Glandon
List Price : US$ 120.00Responding to Healthcare Reform: A Strategy Guide ... -- ©2011
Daniel B. McLaughlin
List Price : US$ 76.00The Healthcare Quality Book: Vision, Strategy, ... -- ©2008
Elizabeth R. Ransom
List Price : US$ 107.00Clinical Documentation Improvement - Principles ... -- ©2015
Pamela Carroll Hess
List Price : US$ 90.00Enterprise Health Information Management and Data ... -- ©2015
Merida L. Johns
List Price : US$ 85.00Health Policymaking in the United States, Fifth ... -- ©2012
Beaufort B. Logest
List Price : US$ 112.00Healthcare Code Sets, Clinical Terminologies, and ... -- ©2015
Kathy Giannangelo
List Price : US$ 95.00Healthcare Finance: An Introduction to Accounting ... -- ©2011
Louis C. Gapenski
List Price : US$ 128.00Information Systems for Healthcare Management, ... -- ©2013
Gerald L. Glandon
List Price : US$ 120.00Responding to Healthcare Reform: A Strategy Guide ... -- ©2011
Daniel B. McLaughlin
List Price : US$ 76.00The Healthcare Quality Book: Vision, Strategy, ... -- ©2008
Elizabeth R. Ransom
List Price : US$ 107.00Clinical Documentation Improvement - Principles ... -- ©2015
Pamela Carroll Hess
List Price : US$ 90.00Enterprise Health Information Management and Data ... -- ©2015
Merida L. Johns
List Price : US$ 85.00Health Policymaking in the United States, Fifth ... -- ©2012
Beaufort B. Logest
List Price : US$ 112.00Healthcare Code Sets, Clinical Terminologies, and ... -- ©2015
Kathy Giannangelo
List Price : US$ 95.00Healthcare Finance: An Introduction to Accounting ... -- ©2011
Louis C. Gapenski
List Price : US$ 128.00Information Systems for Healthcare Management, ... -- ©2013
Gerald L. Glandon
List Price : US$ 120.00
B-116, Sector 67,
Gautam Budh Nagar
Noida - 201301 Uttar Pradesh,
India
Mobile: +91-9810773221 / 23
Landline: +91-120-2484152
orders@adityabooks.in
Powered by Cyberspace Networking Systems Pvt. Ltd