Handbook of Research on Artificial Intelligence in Government Practices and Processes

In today’s global culture where the internet has established itself as a main tool of communication, the global system of economy and regulations, as well as data and decisions based on data analysis, have become essential for public actors and institutions. Governments need to be updated and use the latest technologies to understand what society’s demands are, and user behavioral data, which can be pulled by intelligent applications, can offer tremendous insights into this.

The Handbook of Research on Artificial Intelligence in Government Practices and Processes identifies definitional perspectives of behavioral data science and what its use by governments means for automation, predictability, and risks to privacy and free decision making in society. Many governments can train their algorithms to work with machine learning, leading to the capacity to interfere in the behavior of society and potentially achieve a change in societal behavior without society itself even being aware of it. As such, the use of artificial intelligence by governments has raised concerns about privacy and personal security issues. Covering topics such as digital democracy, data extraction techniques, and political communications, this book is an essential resource for data analysts, politicians, journalists, public figures, executives, researchers, data specialists, communication specialists, digital marketers, and academicians.